Whats happening at the Orange Traffic Light setting?
Events are able to go ahead at Spark Arena in the Orange Traffic Light setting but there are Ministry of Health requirements that need to be met.
FAQs
Do I need to be vaccinated to go to events at Spark Arena in the Orange Traffic Light setting?
At Spark Arena, the health and safety of all our attendees and staff is our priority, and at the orange setting of the COVID-19 Protection Framework we have some mandatory conditions of entry, including everyone of vaccination age being required to show a My Vaccine Pass as proof of vaccination. Processes are in place at our venues to verify visitors My Vaccine Passes.
Children under 12 years and 3 months old do not need to provide a My Vaccine Pass.
If you are unable to provide information about your vaccination status you will not be able to enter our venue.
Do I need to scan in when attending an event at Spark Arena?
Scanning in using the NZ Covid Tracer App or entering your contact details manually at points of entry is mandatory at Spark Arena.
Is mask wearing compulsory?
Visitors are strongly encouraged to wear face masks inside Spark Arena.
What health and safety measures are in place?
All Spark Arena staff are vaccinated for COVID-19 and will be wearing facemasks at an event.
Cleaning of our venues, public bathrooms and offices takes place regularly in line with our enhanced on-site hygiene and safety measures.
If you are feeling unwell or have COVID-19 symptoms, been in contact with someone who has tested positive for COVID-19, are awaiting the results of a COVID-19 test, are subject to isolation requirements or have visited a location of interest we ask that you stay at home, do not enter Spark Arena.
What if I feel unwell while Im Spark Arena?
If you start to feel unwell during an event, you should advise a member of our team and then leave Spark Arena immediately. If you later learn you have tested positive for COVID-19, please call us on + 64 9 358 1250 or email us at info@sparkarena.co.nz. Your call will be treated with the strictest confidence. If calling outside business hours, please leave a message.
The event I purchased tickets for has been cancelled/postponed.
All details regarding event changes, revised dates and/or any cancellations including ticket refunds will be formally notified by Ticketmaster directly to the account holder. We will also post regular updates on the Arena webpage as new event information comes to hand. If you have any questions about upcoming shows, please don't hesitate to reach out to us at info@sparkarena.co.nz.
We thank you for your patience and understanding. We can't wait to deliver incredible world class events at Spark Arena again for you soon!
