This is an all ages event, however please ensure that anyone under the age of 14 is accompanied and supervised by an adult at all times while here at the venue. We ask that you arrive early and please be patient as we go through our security procedures prior to entry to the building. For ease of access everyone will be entering through Entry D & E (please note this may be different to what it states on your tickets). If you are on the standing floor, you are going to want to go straight ahead once you come through the doors. For access to tiered seating, head up the stairs once you are inside the arena to get to your seats. If you have an Early Entry ticket come to Entry F when you arrive. Entry B is our mobility access entrance which you are welcome to use if needed.
There will be security wanding and/or pat downs, plus a full bag search on entry, so to help keep it simple check out our conditions of entry. If you want to avoid extra queues, leave your large handbags and backpacks at home. If you bring a bag larger than 30cm x 30cm you will need to leave it at our external bag check area for the duration of the concert. Bottles of any kind are not allowed into the venue for this show - we have a range of drinks for sale and free water stations available on both levels of the arena to keep you hydrated.
All of our staff are here to help you so if you need to report any security, safety, or medical issues during the event, please let us know. Alternatively, text 3001 with your name, location, and a description of the incident, for assistance.
