Show 1: 

• Doors open 9:00am
• Show starts 10:00am

Show 2:

• Doors open 11:45am
• Show starts 12:30pm
  
  *Times are approximate and may be subject to change without notice so please arrive in plenty of time.

 Entry Info:

• Entry for bowl seated ticketholders will be via entry D & E.
• Entry for floor seated ticketholders will be via entry C & G.
• Entry B is the mobility access entrance which you're welcome to use if needed.

The parents space will be located in VIP 1 on the first floor next to St Johns.

Prams are not allowed into the arena for this show. You can leave them in the external pram cloaking by Entry F.

• If you want to avoid extra queues, leave your large handbags and backpacks at home. If you bring a bag larger than 30cm x 30cm you will not be allowed into the venue unless it's a baby bag.
  
  
• There may be security wanding &/or pat downs.
  
  
• No professional cameras or extendable lenses are allowed but you can bring a pocket-sized instamatic camera.
  
  
• Continuous filming of the show is not allowed.
  
  
• Children are not allowed on stage at any time.
  
  
  

Please note that there is very limited parking around the arena and we recommend that you plan your trip in advance.

The merch caravan will be open from 8:30am selling official merchandise items.

A merchandise outlet by Door 20 will be open for bowl seated ticketholders once external doors open.

• Commercial food, drinks, picnic baskets or large plastic bags of chips will not be allowed into the venue
  
  
• Small packed lunches in a child's bag, empty plastic reusable drink bottles will be allowed for this event.
  
  
• Food & drink will be available to purchase on both the lower & upper level. Free water coolers are also available around the arena.
  
  
• Please refrain from bringing rubbish into the venue that is not compostable or recyclable like plastic cling wrap or lolly wrappers. If that is unavoidable, please take your waste home.

Please visit our Getting Here & Home page to find out more.

To stay updated on motorway closures, please visit NZTA Journey Planner. For updates on roadworks in the area, please visit nzta.govt.nz/asm/summer-works. 

Please visit our Accessibility page to find out more.

• Bags larger than 30cm x 30cm will not be allowed in so if you want to avoid extra queues, leave your large handbags and backpacks at home. Any bags larger than this size will be cloaked prior to entry to the venue.

• We ask people attending the show to arrive early and please be patient as we go through our security procedures prior to entry to the building.

• We are a smoke free and vape free venue by law. For everyone to enjoy our events, any attendees smoking or vaping inside will be escorted out of the venue without the possibility of re-entering. There will be designated smoking/vaping areas outside the building where pass outs will be permitted (e.g. you will be allowed to leave the venue and re-enter).

• Food an drinks are available for purchase at the Arena.

• All of our beverage and hot food serveware in the Arena is compostable. Find more info on our sustainability practices  here.

• Bottles of any kind are not allowed into the Arena for this show. We have a range of drinks for sale and free water stations available on both levels of the Arena to keep you hydrated.

You can view our Venue Layout by clicking here.

No professional cameras or extendable lenses are allowed but you can bring a pocket-sized instamatic camera. 

Please leave iPads and other large tablets/devices at home - the light from these screens is an annoying distraction to those around you. 

We also ask that you please leave tripods and selfie sticks at home.

Basically, if your camera is a point and shoot that fits into your jeans pocket, you will be fine.

Thanks for your understanding!

The city bylaws are that no alcohol is to be consumed on the streets within Auckland CBD this is pretty strictly enforced by Auckland Police. The law of the land states that if you arrive at the arena intoxicated we can't let you in. If you show signs of intoxication at Spark Arena, then you will be asked to leave. In the exact words of the law "The licensee or a manager of any licensed premises who allows an intoxicated person to be or remain on the licensed premises commits an offence". This is not something we want to happen, so help us out and ease off the drink.

Big sound, big energy, concerts can be loud! Make sure to bring ear protection and take care of your hearing while enjoying the show!

Tickets for this event will be mobile tickets, accessed through the Ticketmaster App or by opening Ticketmaster.co.nz using your mobile browser. If you find yourself unable to access your ticket on your mobile phone at the venue, please visit the Ticketmaster Box Office next to Entry B. You will need to provide some form of ID so that the Box Office staff can access your Ticketmaster account details.

Spark Arena are now using the latest self-service scanning technology at all entrances so please have your tickets ready and follow the directions of the helpful staff.

Taking or using a screenshot of your ticket(s) is not permitted for this event & will not be valid for entry.